mardi 9 janvier 2018

The Impact Of Technology On Restaurant And Lodge Pangasinan Industry

By Stephanie Morris


Business enterprises have also had the chance to enjoy the benefits of improved technology. Technology has had the upper hand in improving the restaurant and lodge Pangasinan industry. It is difficult to ignore the various advantages as a result of this improvement. The many positive impacts have been experienced with many of these facilities. Several of them have been deliberated in this article. Some of these positive influences include the following.

Technology has played a significant role in the marketing sector. The internet is an important tool that most organizations need to adopt. It has an opened an opportunity for many in this industry to engage in online platforms. Social media has helped in the marketing sector. Most people access relevant information from these sites. Many market strategists use social media to develop online relationships with customers. They advertise their business through the internet.

Customer satisfaction is one of the major focuses in any enterprise. In this hospitality sector, most managers try to satisfy the needs of their clients. There has been improved service delivery to most customers as a result of technology. Most of these lodgings are fitted with modern equipment that increases the comfort of their customers. Customers can easily get their services from their providers. This has helped increased delivery.

Integrated management systems are also a product of improved technology. They have helped develop and strengthen ties between these organizations and their potential customers. Despite their sophistication, they have assisted in establishing advanced integration levels. Guest preferences are created and linked to their database. This has provided the supply purchase systems to easily access what is required for purchase to ensure no supply shortages.

Technology has also helped increase the accessibility of these facilities. The replacement of desktop computers by smart-phones and tablets has efficiently increased accessibility. The gadgets are also relatively cheaper to buy and maintain compared to desktop computers. It is easy for their guests to make orders from their rooms and receive immediate feedback. This has helped improve service delivery.

The check in and check out process has always been a headache for most guests. This is because of the long lines created during the process. Hence there was a need to come up with a solution to this problem. As a result, applications installed in smart-phones were developed. They provided the customers with the chance to make early bookings before their visit. They also act as keys to their respective rooms. Hence they provide ample time to enjoy their stay.

The check-out process has been a big task for many clients. This is because the process has been too complicated with many long lines and payment delays. As a result, there has been an introduction of screens in each room that makes it easy for one finalize the check-out process. This has created more time for them to have fun events and also reach their point of departure in time.

Technology has also introduced new modes of payments. Clients do not have to queue for long hours to pay for the services provided. For instance, it is easy for one to pay using the ATM cards or the televisions mounted in each room. Additionally, it has helped provide a solution to any minor disputes regarding any rates.




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